Highland Vault Ireland – Competition Terms & Conditions
Effective Date: 08 August 2026 Promoter: TVI Fife Limited, trading as Highland Vault1. Definitions
1.1
In these Terms and Conditions, unless the context otherwise requires: “Account” means a registered customer account created on the Website. “Closing Date” means the date and time specified on the relevant Competition page by which entries must be received. “Competition” means any prize competition operated by the Promoter and made available through the Website. “Entrant” means an eligible person who enters a Competition in accordance with these Terms and Conditions. “Entry” means a valid entry into a Competition, whether obtained through the paid entry method or the Free Entry Route. “Free Entry Route” means the alternative method of entering a Competition without payment, as described in Section 10. “Promoter”, “we”, “us” or “our” means TVI Fife Limited, trading as Highland Vault. “Prize” means the prize or prizes described on the relevant Competition page. “Website” means the Highland Vault website and any Ireland-specific pages, domains or subdomains operated by the Promoter through which Competitions are offered. “Winner” means an Entrant selected as the winner of a Competition in accordance with these Terms and Conditions.2. The Promoter
2.1
The Competitions are promoted and operated by TVI Fife Limited, trading as Highland Vault, Scotland, United Kingdom.2.2
The Promoter operates prize competitions through Highland Vault, including competitions available to eligible customers resident in the Republic of Ireland.2.3
The Promoter’s contact details are: TVI Fife Limited Trading as Highland Vault Company Number: SC844459 3 Castle Street Carnegie Campus Dunfermline Scotland KY11 8PB Email: info@highlandvault.com Website: highlandvault.com3. Eligibility
3.1
Competitions are open only to persons aged 18 years or over.3.2
Entrants must be legally resident in a territory in which the relevant Competition is offered.3.3
Where a Competition is offered through the Highland Vault Ireland service, Entrants must be legally resident in the Republic of Ireland, unless the relevant Competition page expressly states otherwise.3.4
It is the responsibility of each Entrant to ensure that entering a Competition is lawful in the jurisdiction in which they are located.3.5
Employees of the Promoter who are directly involved in the administration or operation of a Competition may not enter that Competition.3.6
The Promoter may require evidence of age, identity and residency before accepting an Entry or awarding a Prize.3.7
The Promoter reserves the right to refuse or invalidate an Entry where it reasonably believes that the Entrant does not satisfy the eligibility requirements.4. Customer Accounts
4.1
Entrants may be required to create an Account before entering a Competition.4.2
Entrants must provide accurate, current and complete information when creating and maintaining their Account.4.3
Each customer should maintain only one personal Account unless expressly authorised otherwise by the Promoter.4.4
Entrants are responsible for maintaining the security of their Account and login credentials.4.5
Entries made through an Account will be treated as having been made by the registered Account holder unless the Promoter has reasonable grounds to determine otherwise.4.6
The Promoter may suspend or restrict an Account where it reasonably suspects fraud, abuse, duplicate accounts, manipulation of a Competition, breach of these Terms and Conditions or other improper activity.5. Acceptance of These Terms
5.1
By entering a Competition, the Entrant confirms that they have read, understood and agree to be bound by these Terms and Conditions together with any specific terms displayed on the relevant Competition page.5.2
These Terms and Conditions apply to both paid Entries and Entries submitted through the Free Entry Route unless expressly stated otherwise.5.3
Entrants should read the Competition page carefully before entering, including the description of the Prize, entry price, Closing Date, entry restrictions and any Competition-specific conditions.6. Competition Entry
6.1
Each Competition will have its own Competition page setting out the relevant details, which may include:- The Prize or Prizes available;
- The price of a paid Entry;
- The maximum number of Entries available;
- Any maximum number of Entries permitted per Entrant;
- The Closing Date and/or scheduled draw date;
- Any skill, knowledge or judgement question required for entry; and
- Any additional Competition-specific terms.
6.2
To enter using the paid entry method, an Entrant must:- Be eligible under these Terms and Conditions;
- Correctly answer any question or complete any qualifying requirement;
- Select the number of Entries they wish to purchase;
- Complete the checkout process; and
- Ensure that payment is successfully received.
6.3
An Entry is not guaranteed merely because an Entrant has placed Entries in their basket. Entries are subject to availability and are not secured until the transaction has been successfully completed.6.4
Following successful entry, the Entrant will be allocated the relevant Competition entry number or numbers.6.5
Every Competition may also be entered without payment through the Free Entry Route described in Section 10.7. Skill, Knowledge or Judgement
7.1
Where required, entry into a Competition will involve answering a question or completing another qualifying element involving skill, knowledge or judgement.7.2
An Entrant must provide the required answer or satisfy the qualifying requirement before their Entry can be accepted.7.3
Incorrect answers will not constitute valid Entries where a correct answer is required by the Competition.8. Entry Limits
8.1
The total number of Entries available for each Competition will be stated on the relevant Competition page.8.2
The Promoter may impose a maximum number of Entries that any one Entrant may hold in a Competition.8.3
Entrants must not attempt to circumvent an entry limit by creating or using multiple Accounts, false identities, alternative email addresses or accounts belonging to another person.9. Competition Closing and Sold-Out Competitions
9.1
Each Competition will have a Closing Date and/or scheduled draw date displayed on its Competition page.9.2
A Competition may close earlier than its advertised Closing Date if all available Entries have been allocated.9.3
Where all available Entries have been allocated before the scheduled Closing Date, the Promoter may conduct the draw earlier than originally scheduled where this is stated or permitted on the Competition page.9.4
Unless otherwise expressly stated, a Competition does not need to sell or allocate all available Entries before a Winner can be drawn.9.5
The Promoter will not extend or alter a Competition for the purpose of disadvantaging an Entrant or changing the probability of a particular Entrant winning after the result is known.10. Free Entry Route
10.1
Every Competition may be entered without purchasing an Entry by following the postal entry procedure set out in this Section.10.2
To enter by post, the Entrant must send an entry on a postcard or within an envelope to the Free Entry postal address specified on the Website. Free Entry Postal Address: TVI Fife LimitedTrading as Highland Vault
3 Castle Street
Carnegie Campus
Dunfermline
Scotland
KY11 8PB
10.3
The postal Entry must clearly and legibly state:- Full name;
- Residential address;
- Date of birth;
- Email address registered to the Highland Vault Account;
- Telephone number;
- Exact name of the Competition;
- Answer to the Competition question, where applicable; and
- Any other information reasonably specified on the relevant Competition page.
10.4
Each postal request constitutes one Entry into the specified Competition unless otherwise stated on the Competition page.10.5
No payment is required to obtain a Free Entry. Entrants are responsible for their own postage and any other costs associated with submitting the postal Entry.10.6
Valid Free Entries received in accordance with these Terms and Conditions will be allocated an Entry number and entered into the same draw as paid Entries.10.7
A valid Free Entry has the same chance of winning as a paid Entry.11. Cancellation, Suspension and Competition Integrity
11.1
The Promoter reserves the right to suspend, postpone, cancel or amend a Competition where circumstances outside its reasonable control make it necessary to do so.11.2
Such circumstances may include technical failure, Website or payment system failure, fraud or suspected fraud, administrative error, legal or regulatory requirements, events affecting the availability of the Prize, or any other circumstance that materially affects the fair or proper operation of the Competition.11.3
Where a Competition is cancelled and no draw takes place, the Promoter will normally refund paid Entries or provide an equivalent remedy.12. Draws and Winner Selection
12.1
Each valid Entry accepted into a Competition will be allocated a unique entry number or other unique identifier.12.2
Winners will be selected from all valid Entries included in the relevant Competition.12.3
The winning Entry will be selected using a random and impartial selection process.12.4
The Promoter may use an independent random number generator, computerised draw system or other demonstrably random method to select a Winner.12.5
Paid Entries and valid Free Entries are included in the same draw and treated equally when the Winner is selected.13. Winner Notification and Verification
13.1
The Promoter will attempt to contact the Winner using the contact information associated with the Winner’s Account or Entry.13.2
Before releasing a Prize, the Promoter may require the Winner to provide reasonable evidence confirming their identity, age, residential address and eligibility.13.3
The Promoter may withhold delivery or transfer of a Prize until reasonable verification requirements have been satisfied.13.4
If a Winner cannot be contacted, fails verification or is subsequently found to have been ineligible, the Promoter may treat the Winner as having forfeited the Prize.13.5
Where a Prize is forfeited, the Promoter may conduct a further random draw from the remaining valid Entries to select an alternative Winner.14. Prizes
14.1
The Prize for each Competition will be described on the relevant Competition page.14.2
Images used to illustrate Prizes are for identification and presentation purposes. Minor differences in packaging, presentation or appearance may occur where appropriate.14.3
Unless expressly stated otherwise, no cash alternative is automatically available for a Prize.14.4
The Winner is responsible for any personal tax liability arising from receipt or ownership of a Prize where applicable.14.5
Where a Prize is a physical item, the Promoter will arrange delivery or collection with the Winner.15. Fraud, Abuse and Prohibited Conduct
15.1
Entrants must participate in Competitions fairly and in accordance with these Terms and Conditions.15.2
Entrants must not:- Create or operate multiple Accounts to circumvent entry limits;
- Provide false or misleading identity information;
- Use another person’s Account without permission;
- Manipulate or attempt to manipulate a Competition or draw;
- Use automated systems, bots or scripts to obtain an unfair advantage;
- Interfere with the Website or Competition systems;
- Engage in fraudulent payment activity or chargeback abuse; or
- Otherwise attempt to obtain an unfair advantage.
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